Insurance and Financial Services

Patient and Family Guide

Insurance and Financial Services

Related Resources

Bill Pay



(608) 262-2221

(866) 841-8535 (toll-free)


Physician Bills

(608) 829-5217

(800) 565-0505 (toll-free)

Because health insurance coverage varies, please check with your health insurance provider to find out if you need a doctor's referral to receive services at American Family Children's Hospital.
We will do everything possible to expedite your insurance claim and will send bills to insurance companies for you. However, you are responsible for paying your child's bill, including balances after insurance has paid its share.
If you have private health insurance or Medicaid, please bring your identification card or policy number at the time of admission.
If you do not have health insurance or have limited coverage, please notify the hospital's admission and insurance advisor at (608) 263-8770; this person can help determine if you’re eligible for financial assistance. If you do not qualify for financial assistance, an admission and insurance advisor will discuss other payment options with you.
If you have questions about your hospital bill call the Billing Department at (608) 262-2221 or (866) 841-8535. If you have questions about your physician bill, please call
(608) 829-5217 or (800) 565-0505.
Paying Your Bill
For your convenience, you can also pay your bills online by accessing our Bill Pay tool. Simply complete the form and enter your credit card information to pay your UW Health bills.