Patient and Family Guide

Welcome to American Family Children’s Hospital and UW Health

It is an honor to care for your child and family. We made changes to many services and policies to help protect our patients, families, providers and staff from COVID-19. Your health and safety are at the center of these decisions.This is safe and healing environment where everyone —patients, families and staff — is treated with the highest level of respect. We show respect to you in many ways, such as attending to your needs, listening to you, including you in treatment decisions, and addressing you in the way you prefer to be greeted.

If you have any questions, compliments or concerns about your child’s care or safety as a patient of UW Health, we encourage you to talk with your doctors and nurses.

COVID-19 Updates: Please visit coronavirus.uwhealth.org for the latest information and updates, including guidelines for visitors.

 
Directions and Finding Your Way

Directions and Finding Your Way

American Family Children's Hospital is located at 1675 Highland Avenue in Madison, Wisconsin.
 
parking at American Family Children's Hospital; Madison, Wisconsin

Parking

Visitor parking at the American Family Children's Hospital is available at hourly and daily rates. Learn more
Guest Depot

Guest Depot

The Guest Depot serves as the welcome center and reception station for all patients and visitors at the American Family Children's Hospital. Learn more
Woman on a laptop

Medical Records and Billing

Find information about obtaining your medical records and how to read your billing statements at uwhealth.org:
 
Preparing Your Child for Surgery at American Family Children's Hospital in Madison, Wisconsin The Farmers' Market Cafe at American Family Children's Hospital; Madison, Wisconsin